Return Policy
We want you to have a pleasant shopping experience with PinkyNest. If you are not satisfied with your purchase, we’re here to help.
Contact Email: contact@pinkynest.com
Return Policy
Return Window:
We accept returns in their original condition within 30 days of delivery, unless the product is marked as non-returnable on the site.
Returns submitted after 30 days may be shipped back to your original delivery address, and you may be responsible for the shipping costs.
Condition of Returns:
All returned items must be:
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Unworn and unused
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Unwashed
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In original condition with tags, packaging, and any protective inserts intact
Non-Returnable / Final Sale Items:
Items marked as final sale or flash sale are not returnable unless:
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They are defective
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They do not match the product description
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They fail to perform as described
Shipping & Fees:
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Original shipping costs, duties, and taxes are non-refundable
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Return shipping costs are the responsibility of the customer
Return Labels:
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Once your return is approved, a return label will be provided
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The label is valid for 21 days after approval
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Pack your item securely, attach the label, and send it to the provided address
How to Return Your Package
Return Tips:
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Use the same email address you used to place your order (no spaces included).
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Ensure your order number is correct (usually 16 digits, no letters or spaces).
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After submitting a return request, you will receive an email within 24 hours with instructions and the return address.
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Check your spam/junk folder if you don’t see it
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Only send returns to the provided address—returns sent to the original shipping address may not be received
Non-returnable items cannot be returned or exchanged unless there is a quality issue.
Sets (e.g., 3-piece bag or accessory sets) cannot be returned or refunded individually; all items in the set must be returned together.
If you have any questions or need assistance, please contact our Customer Support team:
Email: contact@pinkynest.com